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Lenshop  (hereafter referred to as the "Company") is company with registered offices in Gomti Nagar, Bhootnath, and Rajajipuram in Lucknow. The company operates several offline optical stores in addition to its internet-based optical store platform. The company has a valid e-commerce license for its website, www.lenshop.in (hence referred to as "Website" singularly and as "Websites" jointly). This Agreement for the Terms and Conditions of Use of the Company's Website/s (hereinafter referred to as "the Agreement") sets forth the terms and conditions under which a visitor or a registered user (hereinafter referred to as the "End User," "You," or "Your") may access, use, and order products from the Company's Website/s.

 

Regulations for the NDNC

 

By using the website and/or signing up at www.lenshop.in, you permit us to contact you via email, phone call, or SMS to offer our services, share product knowledge, and send you promotional offers for the website as well as offers from affiliated third parties. For these purposes, personally identifiable information may be collected. Furthermore, you permit us to call you from Lenshop for the aforementioned purposes up to 45 days after your registration with us, even if you have registered yourself with the DND, DNC, or NCPR service. This privacy statement explains how Lenshop will handle the personally identifiable data it receives from Lenshop when you visit its website and use its services. This policy also addresses how Lenshop handles any personally identifiable data that its business partners give it. This policy does not cover the actions of organizations that Lenshop does not own, manage, or control, or those of individuals that Lenshop does not work with or supervise. When you create a Lenshop account, use specific Lenshop products or services, visit Lenshop pages, or participate in promotions, Lenshop gathers personally identifiable information about you. Additionally, Lenshop might obtain personally identifying data from our business partners. We request your first and last names, contact information, email address, date of birth, and gender when you register with Lenshop. You are no longer anonymous to us after you register with Lenshop and log in to our services. To receive text messages, notifications, and other services on your wireless device, you may also be lenskrequired to register your cell phone, email address, pager, or other devices during registration. By registering, you permit us to contact you through SMS or email with alerts regarding your login information, other service requirements, or promotional emails from us.

 

 

AGREEING TO THE TERMS OF USE

 

PLEASE CAREFULLY READ THESE TERMS AND CONDITIONS. YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS BELOW BY ACCESSING THIS WEBSITE. THE COMPANY RESERVES THE RIGHT, IN ITS SOLE DISCRETION, TO ALTER, AMEND, AND MODIFY THESE TERMS AND CONDITIONS. ADVANCE NOTIFICATION OF ALL SUCH AMENDMENTS AND MODIFICATIONS WILL BE MADE ON THIS WEBSITE. WE URGE YOU NOT TO ACCESS THIS WEBSITE IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS. By utilizing the content, resources, features, and functionality offered on this website, regardless of whether you are a registered user or just a visitor, you expressly accept to be bound by this agreement. As a result, you consent to be governed by the conditions outlined in this document. Whether You Are a Visitor or a Registered Member Who Proposes to Use the Service Provided by the Company, The Company Recommends That You Carefully Read All The Terms And Conditions As Provided Herein. It is advised that you keep the aforementioned terms and conditions for future reference and your records, or that you print them out. The Company specifically declares that the Agreement You are obliged to be bound by and the Services provided or sold by this Website are intended only for individuals and entities who are legally able to enter into and be bound by contracts under applicable law. You are not allowed to use the Services offered by this Website or enter into this Agreement if You are not legally able to do so or if You are otherwise prohibited from doing so, including because of your age or for any other reason. As an alternative, you might order products while being watched over by your parents. You tacitly and expressly signify to the Company that You are of the legal contractual age or using the Services while under parental supervision by accepting this Agreement and using the Services, and nothing will render this Agreement void. The Company has the authority to obligate Your parents as well as You to this Agreement. You affirm that you have the legal power and the right to act for and on behalf of any person(s), business(es), third party, or other entity(ies) if you are doing so. You represent that You have the authority to bind such person(s), business(es), third parties, or any entities to this Agreement by entering into this Agreement. You have access to the Services on or through this website with the express goal of enabling Users to buy authentic goods from high-end brands like watches, purses, and eyewear (including both spectacles and contact lenses) (collectively, "Products"). It is only meant to serve as information and guidance and is not intended to offer You any kind of certification, guarantee, warranty, or professional advice. You accept and acknowledge that you understand this limited and restricted use by accessing, browsing, and using this website/s. You also agree that you will not rely on the information and materials found here for any other reasons than those for which they are intended. You also acknowledge that in all practical circumstances, it is ultimately your decision as to what your needs are. It is strictly forbidden for you to use our systems or this website without authorization. This includes, but is not limited to, breaking into our systems without authorization, misusing passwords, or abusing any information placed on this website. You agree that the Company may share any information you provide through this website with (i) our affiliates or information suppliers, (ii) any third party, but only with your express agreement, or (iii) if we are required by law to share information. By using and giving information through this Website, you consent to the transmission, transfer, or processing of that information to, or through, any country in the globe as we believe necessary or appropriate. You fully accept and agree that use of the Website(s) may be traced, recorded, and monitored. Therefore, you hereby give your explicit agreement to such monitoring, tracking, and recording. You are in charge of being aware of the most recent version of these terms and conditions, which are displayed on the website at all times. You implicitly accept to be bound by the updated terms and conditions by continuing to access this Website or the Services. Any such updates will be properly displayed on this Website, and the Company is also free to contact you through email if it so chooses.

 

 

Terms and Conditions of Use

 

  1. Within 14 days of the delivery date, the products may be returned or exchanged.

 

  1. By deciding to take advantage of this offer, the customer hereby attests that he or she has carefully read these comprehensive Terms and Conditions and that they are acceptable to them.

 

  1. Every person who wants to take advantage of this offer must do so after conducting independent research, analysis, and inquiry. They are not permitted to make any claims against Lenshop, its employees, directors, representatives, or affiliates for any losses they may incur as a result of or in connection with the sale, regardless of what has been stated or omitted to have been stated here.

 

  1. Lenshop retains the right to change these terms, including the pricing, at any time without providing any type of notice.

 

  1. These terms and conditions are regulated by Indian law. The Lucknow court will have exclusive jurisdiction over all issues.

 

  1. The product images displayed in conjunction with this deal are for illustrative purposes only and could not accurately depict the item.

 

  1. The company maintains the right to make any unannounced changes to the product specs and pictures.

 

  1. Contact support@lenshop.in with any questions or additional information.

 

*The terms of use listed on the Lenshop website shall also apply in addition to these.

 

DESCRIPTION OF PRODUCTS AND SERVICES

 

You have the option to buy the Products from upscale stores and manufacturers thanks to the Company. The Company is entitled to payment for the Services when You place an order, and the Product will be shipped to You. Every product and piece of information on the website or website is an "invitation to offer." Your purchase order serves as your "offer," which is subject to the criteria outlined in this Agreement. You cannot protest the Company's right to accept or reject Your offer at any time. To the best of its understanding, the Company has displayed or made an effort to accurately represent on the Website(s) the colors of the Products that are exhibited there. However, only your display can determine the colors you can see. Therefore, the Company makes no guarantees about Your ability to see the colors on the Website(s). The Product descriptions are not warranted or guaranteed by the Company to be correct, whole, reliable, current, or error-free. Your only recourse is to return the product in unused, unsoiled, and resaleable condition if it is not as stated just on the website(s). Currently, the Company provides the following to you:Through its website www.lenshop.in, the eyewear company offers a wide range of contact lenses and related products, as well as information that will help you make an informed decision. The platform ranks the products according to a combination of the product's popularity and launch date. Products that have just been released seem higher than those that have been there for a while. Similarly to this, products that are more frequently purchased by clients rank higher than less popular products. These two elements are used to create the final rating.

 

YOUR DUTY AND COMMITMENT TO THE PRODUCTS

 

By placing an order for Product(s) on the Website(s), in addition to Your other covenants under this Agreement, You acknowledge and agree that:

 

  1. You have a written and valid prescription from a doctor for your prescription glasses or lenses, and the data you provide to the Company will be accurate;

 

  1. You agree that the Company may, if necessary, get in touch with your doctor to check the validity of the prescription;

 

  1. That is the Company fails to deliver or delivers the Products incorrectly as a result of a mistake in the information You provided, additional fees for delivery will be charged to You;

 

  1. There is no misrepresentation or fraud on your part, and all the information you submit, including your contact information, name and address, and bank or credit card information, is accurate and belongs to you;

 

  1. That you will carefully read the product description before placing your order. You accept the terms of sale stated in the item's description by making an order for a Product.

 

PRODUCT SUPPLY AND ORDERING

 

  1. You must submit Your Order for the purchase of the Product as described on the Website(s) or contact us by phone at +91 9580188461 or by email at support@lenshop.in.

 

  1. Once an order has been placed, it represents a clear desire to buy the product, and it cannot be canceled unless otherwise specified in the terms of this agreement.

 

  1. The Orders will be accepted by the Company for processing based on the information provided by You and subject to the Company's verification of the same.

 

  1. As soon as the company gets paid for the product, all orders will be handled.

 

  1. You understand that the Company reserves the right to confirm the existence of prescription glasses with Your prescribing physician as well as an independent qualified optician. And the Company's acceptance of the order is contingent upon the same.

 

  1. An email will be used to confirm every order.

 

  1. Subject to the availability of the Product(s), the Company will make every effort to ensure that the order placed by You is successfully processed. The Company will notify you if the Product(s) are sold out or unavailable and will either refund your money or give you the option of switching to another Product of equal value.

 

VALUE AND PAYMENT

 

(a) By reference, the price(s) for the Product(s) is/are incorporated into these terms from the description on the Website(s). Rupees are the only currency accepted. The Company reserves the right to modify the costs, offerings, and services. (b) All costs do not include any taxes that would need to be paid to taxing authorities. (c) The Company will make every effort to ensure that the pricing and price-related information listed on the Website/s are accurate. The Company makes no warranty that the prices listed on the website(s) will correspond to the deals made by merchants. (d) Should the Company accidentally quote the price incorrectly, the Company will let You know before processing Your payment. After that, you can decide whether to accept the corrected pricing or cancel your order. (e) The following payment methods are accepted by the company: i) Online payment with Paypal, Net Banking, Credit Card, and Debit Card ii) Cash on Delivery is available in some areas, and iii) Cash Deposit is accepted at our bank. (f) You acknowledge, agree, confirm, and state that the card information you give to conduct a transaction on the Website will be true and accurate, and that it belongs to You. If you use a card that belongs to a third party, you are confirming that the owner of the card has given you specific permission to use the card for payment. (g) The Company disclaims any responsibility for credit card fraud. The responsibility for fraudulent card use will fall solely on the User, who will also have the burden of "proving otherwise." (h) In addition to all other remedies provided by law, equity, and this Agreement, the Company maintains the right to charge a User who uses the Website/s fraudulently for the cost of Product(s), collection fees, attorney fees, etc. The Company further retains the right to bring legal action against such individuals for using the Website(s) fraudulently as well as for any other illegal actions or for acting or failing to act in violation of these terms and conditions. (i) It is made clear that Lenshop doesn't impose any fees or charges in exchange for accepting payments. If the payment gateways impose any particular fees or charges, you will be expressly informed of them throughout the transaction.

 

PRESENTATION AND CANCELLATION

 

(a) The Company expressly disclaims all responsibility for the accuracy of the appearance and finish of the final Product(s) that You order(d) based on the representation on the Website(s). The quality of any Product/s, Service, data or other content that You purchase or acquire over the Website/s may fall short of your expectations. Changes could be made to your order. You'll be informed of this by the Company. If you disagree, the Company will give you the option of either receiving a complete refund or a voucher that may be used to buy an alternative Product with a similar price tag. (b) Upon the Company's transfer of the Product(s) to the shipping carrier, title, and risk of loss for all Products ordered by You pass on to You. After accepting Your order, the Company will make the delivery using its "best efforts."(d) The Company will let you know about the shipment information and will send the Product(s) to the address you provided when completing the order. You must tell the company right away if the Product(s) are not delivered to you within a reasonable amount of time. (e) As soon as you get the Product(s), you must inspect them for accuracy. (f) If the order request is rejected by the company, the company reserves the right to cancel the order. In the event of a cancellation, the Company will reimburse You for the payment. You won't be able to challenge any such cancellation because it would be made at the Company's exclusive discretion. The lack of availability of the Product(s), inaccurate pricing or product information, fraud or improper use of the payment method chosen by You are all possible grounds for cancellation. The Company shall notify You of any cancellation. (g) Should You Want to Cancel Any Order, You Must Do So Before the Company Ships the Product(s) to You. The Company won't accept any cancellation requests from Your end once the order has been sent.

 

THIRD-PARTY SITE LINKS

 

You, as a member, must give us your personal information for us to retrieve or collect data or information from third-party websites as part of using the Services. These third-party websites might be run by financial institutions with which you bank, have an account, or have incurred certain obligations. In terms of updating, accuracy, deletion, non-delivery, or failure to save data, communications, etc., the Company neither does nor can accept any responsibility for the information or data stored by such a third party. Links to other World Wide Web sites or resources may be provided by the website, by other parties, or by the website itself. The entity listed as controlling the third-party website will be solely responsible for the operation and content of that website, which will be subject to different terms and conditions. Links are given for your convenience, and their inclusion in no way reflects a recommendation for the website to which they connect. You acknowledge and agree that the Company is not responsible for the availability of any such external sites or resources and that the Company is not responsible or liable for any content, advertising, products, or other materials on or available from such sites or resources as a result of the Company's lack of control over those sites and resources. Furthermore, you acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any injury or damage of any kind resulting from or alleged to result from the use of or reliance on any such content, goods, or services made available on or through any such website or resource.

 

LICENSING AND USE

 

You acknowledge and agree that You are solely responsible for protecting the privacy of all information supplied to the Company during the registration process, including Your login ID, email address, and related passwords. Your email address, password, and account are your responsibility, and you are required to ensure that you exit your account after each session. All correspondence, notices, and other communications from the Company will be sent to the email address you provided. It is Your responsibility to update or modify the aforementioned email address in the event of any changes. The Company will keep the information in the strictest confidence and take all necessary security precautions to prevent unauthorized access from third parties. You are kindly asked to get in touch with the company as soon as you become aware of any unauthorized or improper use of the information you supplied to the company in Gomti Nagar, Bhootnath, and Rajajipuram, Lucknow. The Company is not and cannot be held responsible for any loss or harm resulting from Your disregard for the terms of this Section.

 

LEGAL USES

 

Furthermore, You acknowledge that Your right to use and access the Services made available on this website is personal to You and cannot be assigned by You to any other individual or entity. You are aware that you are only permitted to use the services for legitimate, legal, and allowed purposes. You additionally promise and declare that you are not misrepresenting or impersonating anybody or anything in any way while using the services. All services are being used solely for You. In the case that you are a representative of an individual, a company, a third party, or any other entity, you promise and declare that you have the authority to act on their behalf. The Company will not be held accountable or liable in any manner to anyone for the effects of your actions, and you will be completely responsible for them. You are responsible for keeping your registration information accurate. Your use of this website may occasionally be stopped for a variety of reasons, including, but not limited to, equipment failure, routine website maintenance, website repairs, or other steps that the website, in its sole discretion, may decide to take. The Company makes every effort to deliver the Services without any hiccups or obstacles, but we cannot guarantee that the Website's functionality, operation, security, or accessibility will be error-free or uninterrupted, that bugs will be fixed, or that this Website or the server that hosts it will be free of viruses or other harmful components. You acknowledge that these terms and conditions govern Your use of the Website and that You access the Website at Your own risk. Any damages of any type resulting from Your use of or inability to access the Website are not covered by our liability policy.

 

DATA STORAGE, DELETION, OR TRANSPORT

 

The Company declares that You will own the data that You give in its entirety. As a result, you have the right to remove or delete the data that has been submitted, in whole or in part, whenever you like. You must inform the Company of any such removal or deletion, the Company asks for. You must inform the Company in writing if you want the Company to remove or delete all of your data or only a specific section of it. Following receipt of such a written request, the Company will take the appropriate action right away and inform You of it. No copies of such data will be kept by the Company on its server or in any other location. 

 

In this regard, the Company guarantees that it will never again have access to such erased data. The Company immediately ends all communication, information sharing, and access to such data, materials, or accounts. However, some of The data that the Company has kept on its servers might still be present in backup copies or transaction logs. 

 

These are solely kept to act as a backup or to offer You services if our server malfunctions or is damaged, ensuring uninterrupted service continuity.

 

COMMUNICATION

 

The Company may occasionally send you communications, messages, or warnings. The Company will automatically send You these notifications and communications. Please be aware that you have consented to receive any type of contact from us that is transactional, promotional, or informational, including but not limited to emails, SMS, phone calls, and other forms of communication. The Company advises You to review the matter and enable the receipt of alerts to Your rightful destination if You have suppressed the receipt, disabled or marked alerts or communication in general as garbage. Therefore, all correspondence from our end will be about the Services and not marketing or spam. All of Your alerts will be affected by changes to Your email address. Any email sent by the Company or through one of the aforementioned websites, including any attachments, is only meant for the addressee(s), and it may also be privileged. You are not permitted to copy, forward, or reveal any content from any communication you get if you are not the intended recipient. If you accidentally receive a message, please remove it from your system and let us know right once. You accept and recognize that the security or error-free operation of internet communications cannot be assured. Any data transferred over the internet has a risk of being intercepted, tampered with, lost, or infected with viruses. Because of this, the Company and the Website do not accept liability for any mistakes or omissions that may occur during the transmission of messages that You receive.

 

 

RIGHTS PERMITTED BY YOU

 

You are hereby expressly granting us the permission and right to use the foregoing for and on Your behalf to deliver the Services, as part of which we may require you to supply us with information, data, passwords, usernames, personal identification numbers, and other materials and contents. The Company may or may not use such information for any reason other than to provide You with the necessary Services. You, therefore, warrant and indicate that you have all necessary authority to submit or speak for the third party on whose behalf you are supplying the Company with this information. Additionally, You understand and concur that the Company may use these materials, recommendations, feedback, and information for marketing, promoting, advertising, and other reasons without incurring any fees or other obligations from You. By utilizing the Service, you expressly grant the Company permission to act as your agent and gain access to your accounts held by specific third parties. You will be immediately connected to the website of the third party you have designated when you use the specified feature of another additional account of the Service. To log you into the website, the Company will send information including the usernames and passwords you supply. You hereby grant the Company permission to use the information you provide to the Service (such as usernames and passwords for accounts) for the aforementioned purposes and to set up the Service so that it is compatible with the third-party websites for which you provide your information.

 

POSTINGS ON THE WEBSITE 

 

We encourage and enable You to submit Your communications or content on any publicly accessible forums, blogs, and other places on the Website as part of our Service. You expressly agree that You and You alone are responsible for all the matters contained in such material by using or posting messages, data, or any other information on such forums, blogs, and other public areas. You further affirm and warrant to us that You have all necessary rights to post such messages or information or content, and you grant us a perpetual, worldwide, royalty-free, non-exclusive, transferable, and sublicensable right to use, reproduce, distribute, display, amend, perform, etc., such content or information to advertise, modify, or redistribute this Website, including the creation of any derivative works thereof, in any form and through any medium without restriction. 

 

You hereby expressly agree that every user of this Website shall be entitled to the full extent of the rights provided in this paragraph. Additionally, if You plan to utilize a forum, blog, or any other service offered on this website, You should make an independent and knowledgeable decision regarding providing Your personally identifiable information. Any third party may read, collect, or utilize any personally identifiable information you enter on our forums, blogs, or community features. Such information runs the risk of being abused or stolen. We have no control over such actions, and we assume no liability for any personally identifying information that users choose to post on open forums. The Company maintains the right to immediately discontinue your participation in such public forums if this condition is violated.

 

INTELLECTUAL PROPERTY

 

You accept and acknowledge that this website, along with any associated software, may include sensitive and private information that is subject to intellectual property and other legal protections. You further acknowledge and agree that all content and software on this website, including its "look and feel" (such as text, graphics, images, logos, and button icons), photographs, editorial content, notices, and software (including HTML-based computer programs) are protected by local, state, national, and international laws relating to copyrights, trademarks, service marks, patents, and other proprietary rights. You agree not to alter, distribute, or make any derivative works based in whole or in part on this Website, the Services made available through it, or any software thereof unless expressly permitted by the Company. You recognize that the entire Website, its contents, including the software, are the Company's property or are subject to a valid license from the Company and are therefore protected by Indian copyright laws as well as international treaty clauses. 

 

Every trademark, service mark, and logo used on this website are either registered with or owned by its respective owner. Nothing included on this Company website should be interpreted as granting, by implication, estoppel, or otherwise, any license or right to use any trademark, service mark, or logo displayed on the website without the prior written authorization and permission of the Company or the applicable owner. 

 

For your own private, internal, and non-commercial use only, you are permitted to download or print a copy of the information offered on this website. It is expressly and unambiguously forbidden to distribute, republish, or electronically reproduce any of the content on this website in whole or in part for any other reason without first obtaining our prior written consent.

 

ACTIVITIES THAT ARE BANNED

 

You hereby agree not to: (a) upload, post, email, transmit, or otherwise make available any content that is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libellous, invading another's privacy, hateful, or objectionable on account of race, ethnicity, or other factors; (b) pose as another person or organisation, including but not limited to officers, directors, employees, agents, authorised representatives, forum moderators, hosts, or moderators; (c) make false statements about, or otherwise misrepresent, any information or accounts; (c) falsify headers or otherwise tamper with identifiers to hide the source of any data or materials communicated or made available via the Site; (d) Gathering or archiving personal information about other users; (E) Upload, post, email, transmit, or otherwise make available any material that contains software viruses or any other computer code, files, or programmes designed to interrupt, damage, or distort data; (g) Interfere with or disrupt the Website or servers or networks connected to the Website, or disobey any requirements, procedures, policies, or regulations of networks connected to the Website; (f) Intentionally or unintentionally violate any applicable local, state, national, or international law;(h) Upload, post, email, transmit, or otherwise make available any unauthorised or unsolicited advertising, promotional materials, "junk mail," "spam," chain letters, "pyramid schemes," or any other form of solicitation, unless in areas that may have been specifically designated by the Company for the purpose of posting such mails or messages;(i) Access, acquire, copy, or monitor this website in whole or in part using any robot, spider, scraper, deep link, or other similar automated data gathering or extraction tools, programme, algorithm, or methodology; (j) Use or attempt to use any engine, software, tool, agent, or other mechanism to navigate or search this website other than the built-in search engines and search agents;(k) Make an effort to decipher, decompile, disassemble, or reverse-engineer any of the software that makes up this website or the service in any way;(l) post or transmit any message, data, image, or programme that would infringe on someone else's property rights, such as unlicensed copyrighted text, photos, or programmes, trade secrets or other confidential proprietary information, or trademarks or service marks utilised improperly;(m) You are not allowed to obstruct how other Users use the Service. This includes, but is not limited to, interfering with the natural flow of conversation in an interactive section of this website, deleting or changing content posted by another person or organization, or taking any other action that places an undue burden on the infrastructure of the Service or adversely affects how readily available the Service is to other users. You acknowledge that any employment or other relationship you establish, attempt to establish, or attempt to establish with any employer, employee, or contractor you contact through this website's areas that may be set aside for such purposes is solely between you and such employe r, employee, or contractor, and not with us.

 

POLICY FOR RETURNS, REFUNDS, OR EXCHANGES

 

If you are dissatisfied with your online purchase and meet the requirements listed below, the Company will provide you the option to return it for a refund or swap it: (a) The request for a return, exchange, or refund must be made within 14 (fourteen) days of receiving the products from our website; (b) The price tag and any other identification tags, the invoice, and the original packaging must be sent back in tact; (c) The product must not have been used, and it must not have any dirt, scratches, or tears that would make it unsellable and the product must not have been used;   (d) You must include the order number, the order date, and the receipt date; (e) Make sure the return package is properly wrapped before sending it to the company since any damage sustained during transportation will no longer be covered by this policy and you will be held responsible;   (f) The Company has a dedicated team that will inspect the returned goods and make the ultimate judgement on whether to accept or reject your request; (g) If our staff approves your request, we will either give you a voucher for the amount up to Rs. 100 that was spent on shipping; (h) Please contact our customer service at +91 95801 88461 or email us at support@lenshop.in to seek a return, refund, or exchange, and we will get in touch with you. The additional specifications for particular items are as follows:   (a)Bags: Check that every component of bags, such as beads, threads, glass motifs, zips, buckles, etc., is in place. The bags must not have been washed and should be stain-free. (b) Watches: Make sure there are no scratches. The original box, instructions, guarantee, and any other extras or complimentary offers, if any, must also be returned, along with all screws, accessories, stones, crystals, etc. that were embedded.   (c) Glasses: Watch out not to scratch your glasses. The frames must not be rotated or deformed. The original box, instructions, guarantee, and any additional extras or complimentary offers, if any, must also be included in the return. All screws and other embedded parts should also be in tact. Once we have received the product(s) in the aforementioned condition, we will then begin the refund, return, or exchange process. As indicated, you had the option of receiving a cash refund or exchanging it for a voucher.   If this is not an option, You may exchange the purchased item for an alternative item of equal or greater value. If the exchange is done for a product with a lower value, no difference will be reimbursed. The option will be communicated either through an email address you have provided to us or through a phone number you have provided to us. Any inaccurate or misleading contact information is not the Company's fault. You will have 7 (seven) days to let us know your decision. Your option to claim a refund, return an item, or exchange it will expire if we don't hear from you. Refunds are completed in 30 (thirty) business days, although if you paid using a check or demand draught, it can take longer for the money to be sent and reimbursed to your account. 

 

In addition to this, if the original manufacturers/producers/resellers offer any additional warranties, those will be valid if You abide by the terms of the warranties stated therein. The Company would not be accountable or liable for the warranty provided by the original manufacturer, producer, or reseller. You must bring up your claims with the original manufacturer, producer, or reseller. The Company may, if practical, offer reasonable assistance in this regard. Due to expensive shipping costs, we are unable to offer exchanges, returns, or refunds to our foreign customers. This policy only applies to consumers in India. 

PRIVACY AND SECURITY

 

The Company is aware that how information about You is used and shared matters to You, and we value Your confidence in us to handle it carefully and responsibly. We give You as much discretion as we can over Your personal data. You cannot, however, access or use our site at any time if You do not identify yourself to us or provide the necessary personal data. The Company views our relationship with You as our most valuable asset. We are devoted to protecting the privacy, accuracy, and security of any personal data pertaining to our users.   We want you to understand how we safeguard Your information and use it to give You the services since we are proud of our privacy standards and the robustness of our site security. Our privacy practises are outlined in this notice. You consent to the procedures outlined in this privacy statement by using this website. (a) Information You Provide to Us: We receive any data you enter on our website or otherwise provide to us. We don't, however, keep any delicate personal data on our system. They continue to be a part of your system.   Although you can opt out of providing certain information, doing so may prevent you from using many of our features. Without limiting any of your other rights, we use the information you provide to process your requests, personalise future business transactions, enhance our data base, communicate with you, and use, exploit, or disclose the information for any other reason—commercial or otherwise—that the company, in its sole discretion, deems necessary for its operations.   Certain data can be updated or added. We typically retain a copy of the previous version of the information whenever You update it for our records. (b) Automatic Information: Every time you connect with us, we receive and retain specific sorts of information. Your activity is recorded by our server for a variety of diagnostic and analytical purposes. However, the Company does not keep any other personal information in the logs besides the IP address of Your computer from which You are accessing the Service. (c) Email Communications: If your computer has the necessary features, we may ask to be notified when you open emails so that we can make them more useful and entertaining.   (d) Sharing of Information Received by the Company: When a different company is engaged in your transactions, you can usually identify if we share, employ, or divulge customer data pertaining to those transactions with that company. (e) Business Transfers: As we grow, it's possible that we'll be fully purchased or merged with another company. Customer information is typically one of the business assets exchanged in such transactions. In such a situation, we will advise You of the situation and guarantee that Your information is protected in accordance with our policies and standards.   (f) Protection of the Company and Others: When we believe that disclosing account or other personal information is necessary to comply with the law, carry out the terms of our Terms and Conditions and other agreements, or protect the rights, property, or safety of the Company, our users, or others, we do so. For the purpose of preventing fraud and other related issues, this includes exchanging information with other businesses and organisations.

 

INFORMATION SECURITY

 

By employing software called Secure Sockets Layer (SSL), which encrypts data you submit, we attempt to safeguard the security of your information while it is being transmitted. We continually review our privacy and security policies and make the necessary adjustments to meet changing needs. We don't and won't divulge Your personal information to anyone for any reason, at any time, unless I it's in response to a legitimate legal request from a law enforcement or government agency, (ii) it's with your express or implied consent, or it's in response to one of the following situations, (iii) Use the same without revealing personal information for a statistical or other representation. We only divulge the account numbers necessary for us to access Your accounts and give you the necessary services related to Your accounts. We make every effort to ensure that You can maintain Your anonymity, and You are free to select a Login ID email address and password that protects Your privacy. Only those employees and contractors of our Company who need access to Your Registration Information and Your personal financial data purely on a need-to-know basis in order to operate, develop, or improve the Service are permitted.If these requirements are not met, these employees or contractors may be disciplined, which may include termination and criminal prosecution. The Company does not request any information from You that might constitute personally identifiable information, with the exception of a Login ID in the form of an email address, which may be provided anonymously, and Your Third Party Account Information, which is necessary for providing the services. You must take precautions to prevent unwanted access to your computer and password. When you're done using a shared computer, make sure to sign off. The Company may, as set forth in this Agreement and with Your permission, occasionally establish an electronic connection with Your online bank, credit card, and other financial accounts in order to complete Your Order. Terms and Conditions, Notices, and Modifications: This Agreement, which includes restrictions on damages, arbitration of disputes, and application of Republic of India law, shall govern Your visit to this Website and any privacy issue. Please email us a detailed description to our stores in Gomti Nagar, Bhootnath, and Rajajipuram if You have any concerns regarding privacy on this Website, and we will do our best to address them.   Our company undergoes ongoing transformation. The use of the information we collect currently is governed by the Privacy Policy in force at the time of usage, but both this Notice and the Terms of Membership may change in the future. If you do not advise us otherwise, we may send you e-mail reminders from time to time about our notices and terms, but you should check our website periodically to see any most recent updates. 

DISCLAIMER

 

YOU ARE PROVIDED WITH THE CONTENT AND ALL SERVICES RELATED TO THIS WEBSITE OR PROVIDED THROUGH THE SERVICE "AS-IS" AND "AS AVAILABLE." ABOUT THE CONTENT OR USE OF THIS WEBSITE OR OF THE SERVICE, THE COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. YOU EXPRESSLY AGREE THAT IT IS YOUR SOLE RISK TO USE THE SERVICE AND BUY THE PRODUCTS.THE COMPANY EXPRESSLY DISCLAIMS ANY WARRANTIES OF NON-INFRINGMENT OR FITNESS FOR A PARTICULAR PURPOSE AND MAKES NO REPRESENTATION, WARRANTIES, OR GURANTEES EITHER EXPRESS OR IMPLIED, (i) THE ACCURACY, REILAIBILITY, OR COMPLETENESS OF THE CONTENT ON THIS WEBSITE OR (ii) A WARRANTY OF NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE IS EXPRESSLY DISCLAIMED BY OF THE SERVICE AND PRODUCTS. THE COMPANY USES THE BEST PRACTICES TO SAFEGUARD AND PROTECT AGAINST VIRUSES, INFECTION, ETC., HOWEVER, DESPITE SUCH BEST EFFORTS, THE COMPANY MAKES NO REPRESENTATION, WARRANTY OR GUARANTEE THAT THE CONTENT THAT MAY BE AVAILABLE THROUGH THE SERVICE IS FREE OF INFECTION FROM ANY VIRUSES OR OTHER CODE OR COMPUTER.

 

RESTRICTIONS ON LIABILITY

 

The company will never be liable to you or to any third party for any indirect, special, incidental, consequential, exempt, liquidated, or punitive damages, including but not limited to lost profits, revenue, or business, business interruption, loss of programmes or information, loss of savings, or any other damages arising in any way, shape, or form from the availability of the services.

 

ASSURANCE BY YOU

 

You agree to defend, hold harmless, and indemnify the Company and all of its officers, directors, shareholders, and employees from and against any and all loss, damages, claims, and expenses, including but not limited to legal fees, resulting from or connected with any violation of this Agreement by You, any misrepresentation or abuse of the service provided to You, or any negligent, unreasonable, or inappropriate use of the Website or the Services.

 

TERMINATION

 

If this Agreement is not terminated as described below, it will continue to apply and be binding on both You and the Company. The Company may terminate this Agreement and close Your account if it learns that You have violated any of these terms and conditions, whether intentionally or by implication; (a) by You, by providing written notice of at least 3 (three) business days; (b) by the Company or You, immediately; (c) if the Company learns that You have violated any of these terms and conditions, whether intentionally or by implication; and (d) if the Agreement is required to be terminated by an express directive of law For all correspondence, kindly use the following addresses in Lucknow: Gomti Nagar, Bhoothnath, and Rajajipuram.   The Company hereby expressly states that this Service is intended for End Users who are legally able to enter into a contract. This Service includes, but is not limited to, the underlying network, system, software, servers, various directories and listings, various message and news and bulletin boards, blogs, tools, information, and databases. It is not intended for minors or anyone who are not able to form a legally binding contract to use this service.   If the Company learns from reliable and trustworthy sources that one of its End Users does not meet these requirements, it will immediately close that End User's account and remove all content and information associated with that End User from its records without any obligation or liability to that End User.

 

JURISDICTION

 

The company does not represent that these contents are appropriate or readily available for use in other locations. The company manages and administers this website/s from its registered office in Lucknow, India. You are in charge of adhering to any applicable local laws if you use this website from another region. This Agreement will be governed by and construed in accordance with Indian domestic law, and will be considered as though it were executed and performed in Lucknow, India (without regard to conflict of law principles). Every legal action arising out of or related to this Agreement must be filed in Lucknow, India.   All potential conflicts must be settled in accordance with the guidelines outlined in the Indian Arbitration and Conciliation Act, 1996, and arbitration hearings must take place in Lucknow. This Agreement's subject matter shall only be subject to the exclusive jurisdiction of the courts in Lucknow. 

TERMS AND CONDITIONS FOR AN APPOINTMENT FOR EYE TESTING

 

  1. The opportunity to schedule eye exams is provided by Lenshop. By calling +91 958801 88461 or visiting https://www.lenshop.in/HTO/, you can schedule appointments for eye exams. By scheduling an appointment, you are attesting to the following: (i) Your availability to attend in person at the designated premises at the selected date and time; (ii) The information you provided to us when scheduling the appointment, as well as your feedback and inputs. (iii) The executive we engage to visit and be present at the premises designated by you for the purpose of eye testing, and your consent to pay any fees associated with such eye testing. (iv) You agree that we may contact you in relation to the eye exam appointment.  

 

  1. Your phone conversations to schedule the eye exam appointment may be recorded for quality assurance and customer feedback purposes.

 

  1. Please be aware that in the following situations, our executive will not perform any eye exams and will instead refer you to an ophthalmologist: (i) If the executive is unable to attain best-corrected vision acuity of 6/6 in either eye; (ii) If the executive notices any irregularity in the cornea or lid (external eye structures), such as a scar, extreme redness, discharge, or watering that could indicate an illness or injury; (iii) If your blood pressure or blood sugar levels are not under control; (iv) If your pinhole test results show no improvement in your vision; (v) If the executive is unable to read with spot vision and your previous prescription or eyeglass power is not available; (vi) Children under the age of 12; and (vii) Glaucoma cases.

 

  1. The refraction performed and/or a prescription issued do not constitute a full eye examination, nor do we recommend any medications or eye drops. The results of this examination will not reveal any eye-related disorders. The executive will perform a basic eye examination that will only include the following: I External examination of the eye with a torch; (ii) Mobility of the eyes in various gazes; (iii) Assessment of the near point of convergence; (iv) Evaluation of vision; (v) Evaluation of refractive error; (vi) Provision of a prescription; and (vii) Suggestion of spectacle lenses and frames in accordance with your needs.

 

  1. When scheduling the appointment, you can let us know which times are best for you. Although the executive will make a reasonable effort to come on time for any appointment you schedule with us for eye testing, we cannot always guarantee it. The executive will attempt to get in touch with you as soon as possible to inform you of any anticipated delays if they are going to be. We may occasionally need to reschedule an appointment due to unavoidable circumstances.   If this happens, we'll do our best to find another appointment as soon as it's practical. If we have to reschedule an appointment or are late for an appointment, we won't be held liable to you. If for whatever reason you prevent us from doing the eye test or if we are otherwise unable to perform the eye test as a consequence of an event that is beyond our reasonable control, we will not be held liable.

 

  1. You hereby give the executive permission to access the specified location (given by you at the time of scheduling the appointment) in order to conduct the eye exam. You have the right to choose a different location to conduct the eye test if the executive cannot reasonably access the designated premises. Any eye exams scheduled at locations not reasonably convenient for the executive may be cancelled at our discretion.

 

  1. You acknowledge that our executive will need a secure workspace, access to electricity, and any other facilities necessary to carry out the eye exam. You accept that it's possible for the executive to work as both an independent contractor and an employee. Our entire management team is licenced as an optometrist or refractionist. You further acknowledge that we will not be held accountable for the executive's decisions or be subject to any claims. Based on the information you supplied, the results of the eye exams are subject to permissible variance limitations.

 

  1. In no case shall we be liable for any damages of any kind, including, without limitation, any direct, special, indirect, punitive, incidental, or consequential damages, including, without limitation, any loss or damages in the nature of, or relating to, lost business, medical injury, personal injury, wrongful death, improper diagnosis, inaccurate information, improper treatment, or any other loss incurred in connection with your scheduling the eye exam appointment. Even if we were aware of or should have been aware of the likelihood of such damages, the aforementioned limitation shall nevertheless apply.